Terms & Conditions for 1:1 Sessions

Welcome to The Twelfth House Healer, operated by Nicole Scarab.

These Terms and Conditions govern your use of our website located at https://www.thetwelfthhousehealer.com/ (the “Website”) and the booking and delivery of individual 1:1 healing sessions provided by Nicole Scarab – The Twelfth House Healer (the “Services”).

By accessing the Website or booking a 1:1 session, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use the Website or book Services.

1. Definitions

• “We”, “us”, “our” refers to Nicole Scarab – The Twelfth House Healer.

• “You”, “your” refers to the individual booking or receiving a 1:1 session.

• “Website” refers to https://thethhealer.com and any affiliated booking platforms.

• “Services” refers solely to individual 1:1 healing sessions delivered online or in person.

2. Website Use & Cookies

The Website uses cookies to support functionality, analytics, and user experience.

Cookies are small text files placed on your device. Required cookies are essential to Website operation and do not require consent. Optional cookies may be accepted or declined through your browser settings.

By using the Website, you agree to the use of required cookies. Third-party services integrated into the Website may use their own cookies.

3. Intellectual Property & Licence

Unless otherwise stated, all intellectual property rights in the Website and its content are owned by Nicole Scarab - The Twelfth House Healer.

You may access content for personal, non-commercial use only. You must not:

• Copy, republish, or reproduce Website material

• Sell, rent, or sublicense content

• Redistribute material without written permission

• Use content for commercial purposes without consent

This Agreement commences on the date you first access the Website or book Services.

4. Hyperlinking to Our Website

Certain organisations may link to our Website without prior approval, provided the link is not misleading or suggestive of endorsement.

We reserve the right to approve or request removal of links at any time.
No use of our logo or branding is permitted without written permission.

5. Prices

All prices listed are for single 1:1 sessions only, unless otherwise stated and agreed upon between Nicole Scarab and the user. Once payment is completed, the price for that session is confirmed.

6. Payment

Full payment (100%) is required at the time of booking to secure your session. 

Accepted payment methods include:

• Venmo (US) 

• Wise Int (Bank Transfers)

• Paypal Int. (with fee)

• Stripe Int. (with fee)

Please note that payments may incur a processing fee.

7. Booking Confirmation

Upon successful payment:

• You will receive an email confirmation, and an official receipt will be generated within 1 week.

• Session details (time, location or online link) will be provided

You are responsible for reviewing booking details and notifying Nicole Scarab immediately of any changes.

8. Cancellation & Rescheduling Policy

All 1:1 session bookings are non-refundable.

Rescheduling may be permitted with a minimum of 48 hours’ notice, subject to availability.
Failure to attend a session or provide sufficient notice will result in forfeiture of the session.

9. Health & Safety Disclaimer

9.1 Nature of the Services

Sessions may include energetic, somatic, emotional, or consciousness-based practices.

You acknowledge that:

• Sessions may involve emotional or physical release

• Experiences vary, and outcomes are not guaranteed

• Sessions are not a substitute for medical, psychological, or psychiatric care

• It is the responsibility of the client to exercise personal discernment regarding their physical, mental, emotional, and psychological wellbeing, including seeking appropriate medical, psychiatric, or psychological care where required.

• Nicole Scarab will not be held responsible for any injury, loss, damage, or adverse effects - physical, emotional, mental, or spiritual - arising from a client’s failure to seek or follow appropriate professional medical, psychiatric, or psychological advice, or from the interpretation, application, or integration of any insights, experiences, or outcomes resulting from the services provided.

9.2 Contraindications

Participation may not be suitable for individuals with:

• Seizure disorders or severe mental health conditions unless written permission is given by  your GP and / or psychologist.

You confirm that you are in appropriate physical and mental health and agree to take full responsibility for your wellbeing.

Participation in any sessions with Nicole Scarab under the influence of drugs, alcohol or psychedelic substances is not permitted.

10. Medical Disclosure

You are responsible for disclosing any relevant medical or mental health conditions prior to your session.

Nicole Scarab reserves the right to decline or discontinue a session if participation is deemed unsafe. No refunds will be issued in such circumstances.

11. Behaviour & Responsibility

You agree to behave respectfully and responsibly during sessions.

Nicole Scarab reserves the right to terminate a session immediately, without refund, if behaviour is unsafe, abusive, or inappropriate.

12. Complaints

Any concerns should be raised as soon as possible.
Written complaints must be submitted by email within 14 days of the session.

13. Content Liability & Disclaimer

The Website and Services are provided “as is.”

To the maximum extent permitted by law:

• We exclude all warranties regarding outcomes or results

• We are not liable for indirect or consequential loss

Nothing in these Terms excludes liability that cannot be excluded under law, including liability for death, personal injury, or fraud.

14. Personal Information

Personal information is collected with consent and handled in accordance with applicable data protection laws and our Privacy Policy.

We do not sell or trade personal data. Information is shared only where required to deliver Services or comply with legal obligations.

14.1 CLIENT & FACILITATOR CONFIDENTIALITY

All personal information, session content, and details arising from a client’s healing or sessions are treated as strictly confidential. No information will be shared publicly or with third parties by the facilitator unless explicit written consent is provided by the client, including in the case of testimonials voluntarily offered for public use.

Clients are advised to exercise personal discernment and responsibility when choosing to share their own healing experiences or session details with others, as outcomes and interpretations are personal and subjective.